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ChatGPT + Claude

Course · All levels

AI for
Business Leaders

Decide where ChatGPT and Claude can add value in your business, understand the risks, and lead adoption your teams can trust.

Platform
ChatGPT + Claude
Level
All levels
Duration
Half day
Format
Live online
Dates & price
Sent when you register interest
Register interest See the modules

The course in one example

Opportunities are assessed for value, risk and readiness.

Gather AI ideas from every team, weigh them, choose a pilot and plan how adoption spreads across the business.

  1. Opportunities

    • Proposal drafting
    • Meeting summaries
    • Support triage
    • Forecasting
    • Policy Q&A

  2. Assessed

    1. Proposal draftingValue high · risk low · ready
    2. Meeting summariesValue med · risk low · ready
    3. Support triageValue high · risk med · needs data rules
    4. ForecastingValue med · risk high · not ready

  3. Pilot decision

    Pilot: proposal drafting

    • Six people · four weeks
    • Measure hours and edits
    • Go / change / stop review

  4. Adoption roadmap

    1. Q1: guidelines + pilot
    2. Q2: champions trained
    3. Q3: role-based waves
    4. Q4: review what works

Illustrative example A prepared demonstration of the workflow you learn. It is not live AI output, and the names and figures are examples.

Who it's for

Business owners, executives and managers responsible for deciding how their organisation uses AI.

Experience needed: None needed. The course is designed for decision-makers at any level of familiarity.

Problems it solves

If this sounds familiar

  • Pressure to 'do something with AI' without a clear starting point
  • Ideas from every team and no way to choose between them
  • Concern about data, security, accuracy and staff confidence
  • Pilots that never turn into everyday practice

Outcomes

By the end you can

  • Recognise where AI saves time or improves quality in your business
  • Rank opportunities by value, effort and risk
  • Understand the main risks: accuracy, privacy, security and policy
  • Set clear usage guidelines for your teams
  • Plan a first pilot with measures that matter
  • Lead adoption so people build confidence, not shortcuts

Modules

How the session runs

3 modules, taught live with hands-on practice in each. Select a module to see its topics.

  1. What AI can and can't do
  2. Opportunity and readiness
  3. Governance, pilots and adoption

1What AI can and can't do

3 topics
  • A practical view of ChatGPT and Claude, demonstrated live
  • Where errors and risks come from
  • What changes for people and roles

2Opportunity and readiness

3 topics
  • Ranking opportunities by value, effort and risk
  • Quick wins versus strategic work
  • Readiness: people, process, data and access

3Governance, pilots and adoption

4 topics
  • Usage guidelines and account choices
  • Choosing a pilot and measures that matter
  • Leading adoption so people build confidence
  • Evaluating results and deciding what to scale

Practical exercises

What you practise

  1. Exercise 1

    Opportunity map

    Rank your organisation's first AI ideas by value, effort and risk.

  2. Exercise 2

    Readiness check

    Score your organisation across people, process, data and access.

  3. Exercise 3

    Pilot outline

    Define one pilot: workflow, group, timeframe and measures.

  4. Exercise 4

    Guideline headings

    Decide the headings and key rules for a one-page usage guideline.

What you will create

Real work, finished during the session

Sample previews · illustrative content, not final course material

MapOpportunity map
Quick win
Proposal first drafts
Strategic
Customer support triage
Later
Forecasting

Your first ideas ranked by value and effort, with quick wins identified.

PolicyUsage guideline outline
Allowed
Drafting, summarising, analysis
Not allowed
Customer data in personal accounts
Review
Human check before sending

The headings and decisions for a one-page AI usage guideline.

PlanPilot outline
Workflow
Proposal drafting
Group
Six people, four weeks
Measure
Hours per proposal

One workflow, one group, a fixed timeframe and the measures you'll judge it by.

You leave with

  • Your opportunity map
  • A readiness snapshot
  • A pilot outline with measures
  • Usage guideline headings to complete with your team

Platform and delivery

Where you learn

ChatGPT or Claude

Taught on ChatGPT or Claude: each group uses the platform its organisation provides. Tell us which when you register interest, and we'll confirm the delivery option.

Requirements

Before you come

Account

No account needed. Examples are demonstrated live; bringing a ChatGPT or Claude account lets you try them yourself.

Equipment

A laptop with a current browser and a stable internet connection, plus two or three non-confidential documents from your own work.

Experience

None needed. The course is designed for decision-makers at any level of familiarity.

Data

Use only non-confidential material in exercises. We show you how to check your organisation's AI policy and what not to paste into an assistant.

Dates and pricing

How to book

Public sessions

Register interest and we'll email you the next available dates, session times and the price. Nothing is booked until you confirm.

Register interest

Private team sessions

Teams of six or more can book a private session, with exercises adapted to your own work and tools.

About team training

Questions

Before you register

Do I need to be technical?

No. The course is about decisions: where to use AI, how to manage risk and how to lead your people through change.

Is this a substitute for an AI strategy?

It gives you a first opportunity map and pilot outline. For a fuller assessment of your organisation, see our AI discovery and readiness services.

Can my leadership team attend together?

Yes. Private sessions for a leadership team can use your own priorities and constraints.

Related courses

Where to go next

All courses
AI for LeadersRegister interest