Skip to content
Wizard Training
Enquire
ChatGPT

Course · Beginner

ChatGPT Foundations
for Work

Write, summarise and analyse everyday work with confidence, and know when to check, edit or stop.

Platform
ChatGPT
Level
Beginner
Duration
1 day
Format
Live online
Dates & price
Sent when you register interest
Register interest See the modules

The course in one example

A weak request becomes a checked document.

See how a vague one-line request turns into a structured prompt, a usable draft and a document you have checked and can put your name to.

  1. Weak request

    First attempt

    • “Write something about the
    • new leave policy for staff”
    • No audience, goal or format

  2. Structured prompt

    • Goal: explain the change
    • Audience: all staff
    • Context: policy summary
    • Format: 200 words, 3 headings
    • Tone: plain English

  3. Draft

    What’s changing in July

    • What changes and when
    • What you need to do
    • Where to ask questions

  4. Checked document

    • Dates match the policy (Checked)
    • No personal data in prompt (Checked)
    • Tone suits all staff (Checked)
    • Manager sign-off (Action needed)

Illustrative example A prepared demonstration of the workflow you learn. It is not live AI output, and the names and figures are examples.

Who it's for

Anyone new to ChatGPT, or using it occasionally, who wants dependable habits for everyday work.

Experience needed: None needed. Comfortable with email and documents is enough.

Problems it solves

If this sounds familiar

  • Prompts that produce generic, unusable answers
  • Long documents that take too long to read and summarise
  • Drafts that don't sound like you or your organisation
  • Uncertainty about what is safe to paste into ChatGPT

Outcomes

By the end you can

  • Write clear prompts with context, constraints and examples
  • Summarise and compare long documents accurately
  • Turn rough notes into drafts that sound like you
  • Analyse a spreadsheet and explain what it shows
  • Spot errors and invented facts before they spread
  • Apply your organisation's privacy and usage rules

Modules

How the day runs

4 modules, taught live with hands-on practice in each. Select a module to see its topics.

  1. 01Working with ChatGPT
  2. 02Writing and editing
  3. 03Summarising and working with information
  4. 04Judgement and responsible use

1Working with ChatGPT

4 topics
  • What ChatGPT does well, and where it fails
  • Context, task, constraints and examples: the parts of a strong instruction
  • Iterating: asking for revisions instead of starting again
  • Choosing between a quick question and a planned prompt

2Writing and editing

4 topics
  • Drafting from rough notes in your own voice
  • Controlling tone, length and audience
  • Editing passes: clarity, accuracy and structure
  • Turning one draft into several formats

3Summarising and working with information

4 topics
  • Summarising long documents for a decision
  • Comparing documents and extracting key points
  • Working with files and spreadsheets, and the limits of each account type
  • Asking for sources and checking them

4Judgement and responsible use

4 topics
  • Spotting errors, gaps and invented facts
  • Privacy, confidentiality and your organisation's policy
  • When not to use ChatGPT
  • Building your personal prompt library

Practical exercises

What you practise

  1. Exercise 1

    Rewrite three weak prompts

    Take real prompts that produced poor answers and rebuild them with context, constraints and an example.

  2. Exercise 2

    Weekly update from rough notes

    Turn a page of notes into a status update, then edit it until it sounds like you.

  3. Exercise 3

    Report digest

    Summarise a long, non-confidential document into decisions and open questions, then verify three claims against the source.

  4. Exercise 4

    Spreadsheet explanation

    Ask ChatGPT to describe what a small sample dataset shows, then check the figures yourself.

What you will create

Real work, finished during the session

Sample previews · illustrative content, not final course material

TemplatePersonal prompt library
Pattern
Summarise for a decision
Context
Who reads it and why
Constraint
Under 150 words, plain English
Check
Every figure traced to the source

Eight reusable prompt patterns for the tasks you do every week.

SummaryReport digest
Key points
Five findings, one line each
Decisions
Two needed this month
To verify
Three claims, with page references

A long document reduced to decisions and open questions, with sources checked.

DraftWeekly update
Done
Supplier onboarding complete
Next
Pilot report due Friday
Risk
Two approvals outstanding

A status update drafted from rough notes, edited into your own voice.

You leave with

  • Your personal prompt library (eight patterns)
  • The report digest and weekly update you produced
  • A one-page output checking list
  • The prompt planning worksheet

Platform and delivery

Where you learn

ChatGPT

Taught on ChatGPT. Prefer the other platform? See Claude Foundations. About ChatGPT training →

Requirements

Before you come

Account

A ChatGPT account. A free account works for the exercises, though the free tier has tighter limits on file uploads and data analysis. If your organisation provides a work account, use that so you practise inside your own usage rules.

Equipment

A laptop with a current browser and a stable internet connection, plus two or three non-confidential documents from your own work.

Experience

None needed. Comfortable with email and documents is enough.

Data

Use only non-confidential material in exercises. We show you how to check your organisation's AI policy and what not to paste into an assistant.

Dates and pricing

How to book

Public sessions

Register interest and we'll email you the next available dates, session times and the price. Nothing is booked until you confirm.

Register interest →

Private team sessions

Teams of six or more can book a private session, with exercises adapted to your own work and tools.

About team training →

Questions

Before you register

Is this course right for a beginner?

Yes. It assumes no experience with ChatGPT. People who already use it daily usually get more from a role-based course such as AI for Marketing and Content.

Do I need a paid ChatGPT account?

No. A free account works for the exercises. The free tier has tighter limits on file uploads and data analysis, so a work account is better if your organisation provides one.

How is the course delivered?

Live online with a trainer, for individuals across Australia. Teams of six or more can book it as a private session built around their own documents and policies.

Related courses

Where to go next

All courses →
ChatGPT FoundationsRegister interest